Job Description

There is something special about Lightspeed Financial Services Group, and it begins with our people. Lightspeed is a team of dedicated, experienced and passionate professionals driving change to help keep traders at the top of their game regardless of market conditions. We are recognized as a premier provider of equities, options and futures brokerage services for active and professional traders. What makes us special? We attract and retain the best and brightest in our field and we ensure our clients have direct access to their expertise and insight.

We are seeking an Account Services Associate with 2-5 years of experience. The Account Services Associate will provide our clients with a truly exceptional and personalized customer service experience.

What we offer:

We believe in the value of our people. By committing to our employees with an attractive total rewards package, we support our values of excellence and innovation. Our benefits package includes:

Competitive salary and annual performance-based bonus

80% company paid medical, dental, and vision insurance plan options for employees and eligible dependents

401k plan with company match

Generous paid time off and holidays

100% company paid disability and life insurance plans

FSA, HSA, dependent care, and commuter pre-tax plans

Hybrid work schedule

Company provided lunches when in office

Strong emphasis on fostering a collaborative learning environment

Responsibilities include:

Collect, review and process applications for new client accounts

Modify existing accounts

Respond to client inquiries via phone and email

Work closely with Operations and Sales departments and Account Services teams

Perform special assignments and activities as defined by management

Who we are looking for:

Bachelor's degree required; advanced certifications or education preferred

Experienced with KYC and CDD regulatory standards, including documentation collection, verification and risk assessment during client onboarding.

Demonstrated expertise in AML and CIP frameworks, with the ability to apply them in complex or high-risk scenarios

Exceptional written and verbal communication skills, with the ability to influence stakeholders and provide clear guidance

Strong attention to detail combined with seasoned judgment and confident decision-making

Proven ability to lead and perform effectively in a fast-paced, high-volume environment

Advanced prioritization and multitasking skills, including the ability to manage competing deadlines and escalations

FINRA Series 7 and Series 24 licenses required: Series 3 or Series 4 preferred

Proficiency in Chinese and/or additional languages is a plus

Lightspeed Financial Services Group is an Equal Employment Opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. No recruiters/placement agencies.

Job Type: Full-time

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance
Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off
Work Location: In person