Account Manager/CSR Job in BUDDY MOORE TRUCKING

Account Manager/csr

Anderson, SC, US, United States

https://www.mncjobz.com/company/buddy-moore-trucking

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Job Description

About the Role:

We're seeking an energetic Account Manager to join our logistics team. As the first point of contact for our customers, you'll provide support, resolve questions, and ensure a positive customer experience through phone, email, and chat. If you are a problem-solver with excellent communication skills, we want to hear from you.

Responsibilities:

Respond to customer inquiries via phone, email, or chat Provide accurate information to the customer Handle and resolve complaints in a professional manner Document customer interactions in our system Collaborate with team members to address customer needs Follow up with customers to ensure satisfaction

Qualifications:

High school diploma or equivalent (required) Previous Logistics Experience Strong communication and interpersonal skills Ability to multitask and manage time effectively Proficient with computers and customer service software Positive attitude and willingness to learn
Job Type: Full-time

Pay: $47,007.31 - $70,007.31 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance
Work Location: In person

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