Account Manager

Ontario, CA, United States

Job Description

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.
We can provide accommodations at any stage in the recruitment process. Just ask!Job LevelDC-5The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with major strategic clients operating in the agricultural sector, with a view to promoting and selling products and services in order to grow the centre's business. He or she uses his/her in-depth technical and business skills to represent, negotiate and engage companies as part of strategic agreements of great importance to the centre's business. He or she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction.
He or she also acts as leaders and influencers to a variety sort parties and share his/her expertise with unit members as necessary.General Information on the PositionThe Desjardins Ontario Credit Union serves 130,000 active members, primarily in the commercial, real estate and agricultural sectors. With 50 service centres and nearly 60 ATMs, its business volume stands at just over $14.2 billion. It is located in a culturally diverse market with strong business development potential. Desjardins Ontario Credit Union boasts more than 650 employees and managers.
Its business sector has 85 employees, who work in 11 service centres across the province. Its business volume totals $4 billion.Main responsibilitiesSolicit, develop and maintain personalized business relationships with current and potential clients in order to promote and sell products and services offered by Desjardins.Act as account manager by serving as the primary link between the Desjardins Business centre and the members and clients. Ensure that clients have the products and services they need, are using them correctly, and are satisfied with them. Analyze sources of dissatisfaction and recommend solutions.Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering.
Negotiate applicable conditions with members and clients.Recommend strategies and solutions for reaching Desjardins Business centre objectives such as increased sales volumes, sound risk management, portfolio profitability and improved business relations.Watch for business development opportunities that would add a competitive edge to existing products and services.Carry out promotional activities for the Desjardins Business centre. Take part in targeted public relations activities and maintain a presence in the business community.Be attentive to the needs of members and clients in order to ensure their full satisfaction, pinpoint business opportunities and, as required, refer them to individuals who can meet their needs.Adhere to current policies, practices and standards as well as to the various laws governing the distribution of financial products and services.Ensure sound and prudent risk management for the entire portfolio under your responsibility.Other working conditionsWorkplace : The work arrangement for the position is hybrid work #LI-HybridThe candidate will be responsible for developing the agricultural market in the agricultural regions located between the municipalities of Guelph and Windsor.Travel: The account manager will be required to travel frequently within the agricultural regions to be served.Number of jobs available: 2QualificationsBachelor's degree in a related fieldA minimum of 8 years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredSpecific knowledgeKnowledge of current financial, economic, political and legislative eventsKnowledge of market analysis and the business environment outside the Desjardins Business centreKnowledge of financial analysisKnowledge of credit characteristics and risks inherent to the major agricultural markets and to their related marketsKnowledge of loan contracts and security agreementsKnowledge of all products and services targeting businesses and of those offered by Desjardins caisses, components and distribution networks, as well as those of competitorsKnowledge of business financing and credit management standards and practices.Knowledge of policies, laws and standards related to Desjardins Business centre products and servicesKnowledge of the practices for granting, monitoring, collecting and recovering business creditKnowledge of Desjardins business processesKnowledge of referral proceduresKnowledge of government programs for assisting businessesKnowledge of networkingKnowledge of service standardsKnowledge of the values, rules and operating methods of cooperatives and cooperative networksDesjardins Cross-sector skillsAction oriented, Customer Focus, Differences, Nimble learningKey competencies for the jobCommunicates effectively, Drive results, Interpersonal SavvyWork LocationCaisse Desjardins Ontario Credit Union Inc.Trade UnionNon Syndiqu Unposting Date2022-10-30Job FamilyMember/client sales and service (FG)Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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    Full Time
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  • Job Location
    Ontario, CA, United States
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