Job Description

Upstream Rehabilitation is looking for an Account Manager to join our Kansas City Metro team!
JOB SUMMARY:
Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as an Account Manager, where your work directly impacts patient access to life-changing care. In this role, you'll lead strategic partnerships, drive business growth, and promote our trusted SERC brand and exceptional clinicians in our Kansas City Metro region and some surrounding communities.
We're looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You'll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role-it's an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.
If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we'd love to meet you!
What Will You Do?

• Confidentially and persuasively guide the sales process.
• Build business relationships with customers and community leaders.
• Recommend strategies for sales approach and market feedback to Marketing Department
• Collaborate with Clinical/Regional Directors and Marketing Staff to increase the prospecting of potential of partners
• Expand and develop essential leadership skills to meet immediate and future objectives.
• Seek new customers, either known target accounts or new business found by prospecting, lead generation tools, and market data.
• Support and grow existing account base

What Do We Need From You?

• Bachelor's degree from four-year college/university is a plus
• Medical/Healthcare Sales Experience is a positive
• Excellent verbal and written communication skills
• Ability to manage multiple conflicting priorities
• Experience working in an environment with multiple objectives

Key characteristics of a successful applicant would include:

• Confident and persuasive in guiding the sales process
• Connects well with customer prospects
• High ability to sell intangibles such as ideas and concepts
• Flexible and adaptive
• Engaging and enthusiastic
• Self-starter and independent
• Resourceful and inventive
• Thorough and diligent
• Competitive
• Determined to win
• Build business relationships with customers and community leaders

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region. Some overnight travel is required*
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

Skills Required