Job Description

We're Growing!

Position:

Account Manager

Location:

Fort Wayne, IN - North American Headquarters

Reports to:

Manager, Sales and Project Management
VOSS Automotive is a

leading global supplier

to on-highway and off-road OEMs, specializing in the design and manufacture of Diesel Exhaust Fluid Lines, Coolant Lines, Air Suspension Lines and Fittings, Fuel Lines and Fittings, and Quick Connects and Accessories. With our headquarters in Germany and operations worldwide, we combine engineering excellence with a collaborative, forward-thinking culture.
We are expanding our team and seeking an

experienced, customer-centric, and dynamic Account Manager

to join our sales team. This role helps connect the dots between what customers are looking for and the technical know-how needed to make it happen.
The Account Manager will support the Sales Department by performing the following duties:

Job Duties:

Engage, qualify, and conduct Needs Analysis to discover and scope customer needs and requirements for VOSS solutions. Provide pre-sales and post-sales support to customers. This includes retrofit/up-fit work performed on customer trucks. Lead presentations to customers, demonstrate VOSS products, and influence decision-makers in making a product decision. Lead, manage, and provide technical input on customer RFQ processes. Collaborate across project teams; escalate needs at VOSS as needed. Complete on-site troubleshooting and problem resolutions for sales situations. Gather and analyze competitor aspects and identify VOSS value points. Support Field Marketing events (trade shows, Customer Tech Days, etc.) Document and track all activity through Salesforce.com, including activity reports and opportunity, progress status info. Prepare and perform customer follow-up communications, as well as send out product collateral and marketing material. Manage confidential information such as pricing and technical customers. All other duties as assigned.

Qualifications:

Bachelor's degree in engineering or a technical field. 3-5 years' experience working in a similar role, with expertise in fluid management preferred. Must be willing to travel, including internationally as needed. Excellent communication and presentation skills to large groups and small "lunch-and-learn" settings. Must have attention to detail, tenacity to close opportunity wins, and a strong sense of urgency. Working knowledge of MS Office Suite. Working knowledge of CRM software (ex., Salesforce a plus.)

Why Join VOSS?

Be a global leader with innovative, industry-defining products. A collaborative culture that values both results and relationships. Opportunity to directly impact the success of our North American operations. It's a very exciting time right now at VOSS as we were recently awarded one of Indiana's Best Employers for eight years by the Indiana Chamber of Commerce. In addition to our great environment, we offer a competitive salary, 100% employer-paid benefits premiums, a generous 401(k) plan, an on-site fitness center, and other comprehensive benefits.
www.vossusa.com