Job Description

Account Manager, Energy Efficiency Programs (Field-Based)
Utilities Programs and Services
Location: Metro Detroit, MI (Remote with Some Local Travel Required)
Ready to make a difference?
Come join our team as an Account Manager supporting energy efficiency programs and under-served multifamily communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to build and manage relationships with developers, building owners, property managers, and key community stakeholders aligned with energy efficiency products and services. You'll design/implement program field outreach strategies and plans. Other responsibilities include outreach in scheduling and communicating with stakeholders in the multifamily sector.
Working closely with the client and our nation-wide implementation team, you'll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area.
Why You'll Love Working Here:

• Full health benefits, including: Flex spending, Retirement savings, Stock Purchase plan, Work-Life benefits, Professional development and Education benefits
• Professional development opportunities, including training and educational assistance
• Employee discount programs
• Flexible workplace arrangements
• Company vehicle provided

What You'll Be Doing:

• Identify existing multifamily buildings and new construction developments; review building plans and specifications to recommend energy efficiency program opportunities.
• Develop and maintain relationships with building owners, property managers, developers, contractors, and customers to stay informed about upcoming retrofit, renovation, and new construction projects, and provide tailored energy efficiency recommendations.
• Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client's programs
• Schedule and perform field site assessments with customers who are participating in an energy efficiency project
• Record field visits and communications in customer relationship management tool

Must have a reliable vehicle for local travel. Requirements are between 30% to 50% of the time. (reimbursement for mileage provided)
What You Must Have:

• Bachelor's degree in (Energy, Business Admin, Communication, Environmental Sciences, or related fields)(candidates can substitute one year of experience for each year of education)
• 2+ years of professional work experience, preferably in single-family, multifamily, or commercial and industrial sectors
• 1+ years of experience in building science, energy resources, or energy policy
• Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check.
• BPI certification within six months of start date (if not already certified)

What We'd Prefer You Have:

• Expertise in business management, sales, building science, energy resources, or energy policy
• Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF database/project tracking system
• Expertise in multifamily or commercial and industrial sectors
• Industry certifications including, but not limited to: BPI, PMP, CEM, LEED
• Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities
• Experience managing junior staff
• Team player with the ability to work in a fast-paced environment

Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about or our benefit offerings which are included in the
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is: $67,020.00 - $113,934.00
Michigan Remote Office (MI99)

Skills Required