to join our team remotely, based in Durham, NC. In this role, you will serve as the primary contact for commercial clients, providing exceptional service and tailored insurance solutions.
Manage and maintain client accounts, ensuring their coverage needs are met and exceeded
Develop strong client relationships through regular communication and personalized support
Assist clients with policy reviews, claims, and billing inquiries
Identify opportunities to cross-sell and up-sell insurance products
Collaborate with underwriters and carriers to secure optimal coverage for clients
Stay updated on industry trends, regulations, and product offerings
Skills Needed:
Excellent communication, organization, and problem-solving abilities; strong customer service orientation; ability to work independently in a remote setting.
Benefits include:
Competitive salary, flexible work schedule, health insurance, retirement plans, professional development opportunities, and a supportive team environment.
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