Job Description

This position will be in the Birmingham, AL area and will require travel to nearby stores.



The Account Coordinator manages and coordinates all retail activities relating to their vendor line in all stores carrying the vendor's merchandise. The Account Coordinator is an exempt role that reports to the VP, Center Core Retail Operations & Events. This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by Belk Stores.



Job Functions

Meet and/or exceed line specific annual sales plan

Meet and/or exceed seasonal gift and event goals

Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar

Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events

Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard

Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)

Counter Manager & Associate Development

Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs

Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization

Ensure the utilization of Concierge and clientele development by each Beauty Advisor

Recognize top performers and coach sales associates who are performing below expectations

Evaluate, recommend, and deliver sales associate training, as necessary

Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field - RVP, SM, STM. Vendor - Field Director. Corporate - VP and Buyer.)

Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus

Interact with Sales Associates, ASMs, STMs and Store Manager during store visits.

Create and maintain relationships that influence entire store to drive sales

Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.

Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.

Attend and present (as required) internal and vendor specific business meetings.

Follow established visual merchandising concepts as published by Belk Corporate Visual

Ensure timely floor setup for promotional events and seasonal business activities

Coordinate execution of approved in-store promotional events and contests

Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)

Education & Experience:

Four-year degree or equivalent experience in retail environment

Expertise in a business/functional area

1 - 3 years supervisory experience

Beauty retail experience

Artistry Skills



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