Job Description

About us

El Centro, Inc. is a small business in Kansas City, KS. We are agile, professional and our goal is to strengthen communities and improve lives of Latinos and others through educational, social and economic opportunities..

Our work environment includes:

Modern office setting Growth opportunities

Position Summary

The Enrollment Specialist is primarily responsible for screening clients and entire households to assess what public benefits they qualify for and could benefit from. This position will target individuals needing assistance with SNAP (Food Stamp) and other food access programs in Wyandotte and Johnson Counties.

ESSENTIAL RESPONSIBILITIES/FUNCTIONS

Primary responsibilities include assisting clients with enrollment needs for public benefits including but limited to; Supplemental Nutrition Assistance Program (SNAP), LIEAP application, Housing Application, filling out passport or disability paperwork, referring clients to area safety-net clinics, internal programs or external social services agencies or any other advocacy need expressed by clients.

Maintains records and documents of all service activities provided via one-on-on appointments or via phone and responsible for database tracking and follow-up information in MAACLink.

Assist with internal and external reports and success stories. Prepares monthly reports for Coordinator and/or Director.

Will work with Community Education & Outreach team on community activities, special events and community education classes.

Establish and maintain partnerships with community providers to enhance and coordinate client services.

Assist individual with benefit related questions. As appropriate, educate and address questions engaging the client with the enrollment process for Supplemental Nutrition Assistance Program (SNAP) and other public benefits.

Works in an integrated manner with all El Centro staff/ programs for other related services.

Carry out the mission, vision, and strategies of El Centro, Inc. and works cooperatively with El Centro staff.

All other duties as assigned

KEY COMPETENCIES/SKILLS

Strong Written and Verbal Communication Skills Strong Interpersonal Skills Relational Skills Organizational and Time Management Skills Problem Solving Skills Comfortable working with diverse populations Ethical Conduct
Proficient in Word, Excel, Outlook, PowerPoint

POSITION REQUIREMENTS

Preferred Education and/or Experience

Education or Certification in health, nutrition or related field Preferred, not required.

Bilingual - Spanish/English - Required

ADDITIONAL REQUIREMENTS

Attitudes, knowledge and skills to deliver culturally competent services.

Job Type: Full-time

Pay: $16.50 - $17.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
Work Location: In person