Job Description

Secures valid data for the establishment of financial and medical records. Verifies insurance benefits, performs precertification, secures deposits, and established payments or referrals for payment sources. Acts as a support to the client for access to hospital services and to insurance companies.



Coordinates effective day to day operations of an assigned area or designated patient population. Communicates patient/family health care needs to appropriate health care provider. Screens patients for referral to Financial Assistance Program and other government funded agencies . Participates as a member of the Care Team to achieve business goals, clinical/quality outcomes and customer satisfaction . Performs other related duties as assigned or requested. + No specific complaints received/problems identified regarding lack of responsiveness + Answers phone and intercom system properly and delivers messages promptly and accurately.
+ Orients patient/family to unit/room, visiting hours, and policies.
+ Obtains and verifies precertifications on all patients with payor requirements
+ Maintains and balances cash drawer
+ Processes all consults/stat orders accurately and timely. + Ensures proper communication to health care provider and other departments to meet patient/unit needs and follow up PRN.
+ Accurately provides diagnostic prep information when scheduling patients.
+ Informs appropriate staff when a scheduled patient has arrived.
+ Assists with distribution and updates required record of distributed radiology Reports
+ Initiates and maintains integrity of requests, patient jackets and film release documents.
+ Assists in collection and reporting of statistical data
+ Screen patients for complaints of incomplete requirements. + Screen patients for inappropriate proof of income and documentation Submitted to Financial Assistance Committee.
+ Provides assistance to team members as requested or necessary. + Participates on committees/councils as requested/required.
+ Communicates operational issues clearly and effectively within the team and outside the team as appropriate.
+ Safeguards confidential information.
+ Ensures all work areas kept clean and reports any equipment malfunctions to a supervisor.
+ Regular and timely attendance is required for this position.
+ Performance of duties will be in compliance with all laws and regulations governing healthcare organizations
+ Contributes to the daily operation of the division/department by performing other roles as needed. + Completes special duties/projects as assigned.


Education:


High school diploma or GED equivalent.
Experience:


One year previous clerical experience, preferably in a healthcare setting in the areas of admissions and/or billing, with an emphasis on customer service. * Previous hospital admissions.