Job Description

Title:

Academic Advisor

Agency:

Piedmont Virginia Community College

Location:

Albemarle - 003

FLSA:

Exempt

Hiring Range:

$52,500 - $58,500

Full Time or Part Time:

Full Time


Additional Detail

:

Position Description - Academic Advisor

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit:

pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Academic Advisor

Department: Academic Advising

Employment type: Full-time, Classified, exempt

Work Schedule:

Flexibility to work 40 hours weekly within the hours of 8:00 a.m. to 5:00 p.m. This is a full-time position providing in-person services for students at the main campus with the option of up to one telework day per week.

Position Purpose:

Academic advisors support and empower students to reach their academic & career goals by promoting an environment of shared responsibility that fosters an ongoing collaboration between advisors and students.

Duties and Responsibilities:

Responsible for case management of assigned students including proactively monitoring their progress and helping to support increased student retention and completion. Act as the point of contact for students to help them progress in their academic pathways. Support the college's efforts to bolster first-year momentum including helping to ensure student credit attainment. Advise students regarding academic interest, college course offerings, programs of study & academic requirements. Assist students in selecting courses that reflect individual needs and academic requirements. Manage student alerts in EAB Navigate360 and assist with other student success and retention activities. Document all student advising interactions in EAB Navigate360, maintain accurate student records. Utilize EAB Navigate360 as a tool to connect with students and faculty intentionally and proactively Meet with students and provide guidance/information on PVCC including academic plans, transfer resources, and student support resources. Refer students to college support services including financial aid, academic support (tutoring), and the Student Resource Center. Serve as the Express advisor (walk-in) and provide front desk coverage as needed. Provide transfer planning & advising including knowledge of guaranteed admission agreements. Participate in staff meetings and training sessions. Maintain confidentiality of records & information including FERPA compliance. Assist with advising and registration events including STAR, on-site high school events, and college registration events as well as division initiatives such as student orientation and Welcome Week. Participate in advisor training and Student Affairs staff development meetings.

Benefits include:

Choice of health, dental, disability, and life insurance plans offered through the Commonwealth of Virginia Generous leave benefits Tuition waiver program for studies at PVCC and opportunities for professional development and career advancement

Minimum Qualifications:

Experience providing guidance, coaching, teaching, customer service, or case management in any setting that supports individuals' goals or progress. Demonstrated ability to manage a caseload or group of clients/students, including proactive outreach and follow-up. Strong interpersonal and communication skills, with the ability to build rapport and convey information clearly. Ability to learn and use digital tools such as advising platforms, CRM systems, or databases (e.g., EAB Navigate360). Strong organization and time-management skills, including accurate documentation and tracking of interactions. Demonstrated ability to problem-solve and make appropriate referrals to resources or support services. Commitment to student-centered service supporting varied populations. Ability to work collaboratively with colleagues, faculty, and campus partners toward shared student-success goals. Flexibility to work a 40-hour week, including occasional support for events such as orientation or registration activities. Commitment to ongoing professional development and learning institutional policies, academic pathways, and student success practices.

Additional Considerations:

Experience in academic advising within higher education. Additional education in a related field. Work experience in a community college setting or within the VCCS (Virginia Community College System).



Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

Equal Opportunity Employer