Job Description

Location:

Bowling Green, KY

Category:

Staff

Posted On:

Mon Oct 27 2025

:

The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs. This is an in-person position to provide on-campus support for our students.


Supports the advising policies and initiatives of the University Advises students for majors within one of WKU's five academic colleges Works with students, faculty, staff across the campus community to improve advising practices for 1st and 2nd year students Assists in planning of advising activities for Topper Orientation Program (TOP) Participates in the pre-registration program for incoming freshmen Advises students based on 5th Week Check-In assessment Provides proactive advising, interventions, and referrals as necessary Works with Career Coaches to help students create an academic/career plan that ensures student success Maintains advising records and databases

Job Requirements:

Bachelor's Degree Prior experience providing customer support

Additional Information:

Salary: $31,000

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.


Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.


Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ena.demir@wku.edu or by phone at (270) 745-6867. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.


Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php


For information related to job postings, please email employment@wku.edu.