Job Description

Computer Operator (Onsite)
Primary Location: Washington, District of Columbia
V-Soft Consulting is currently hiring for a Computer Operator for our premier client in Washington, District of Columbia.
Education and Experience

• High School Diploma.
• Extensive knowledge of the functions of various computer operating systems to monitor activities internal to the systems and in searching for and identifying problem conditions that affect system operating efficiency in accepting and processing jobs.
• Knowledge of Microsoft Office and operating features of a personal computer. Skill in the use of a computer keyboard.
• General knowledge of File Transfer Protocol (FTP) and Virtual Private Networks (VPN) in order to transfer data securely.
• Knowledge of network file system and USB file transfers to transfer data from internal control system to a thumb drive and then to network file server.
• Ability to maintain accuracy in performing repetitive work where speed and accuracy are of importance.
• Experience in Information Technology environment on Microsoft Windows environment.
• Knowledge necessary to diagnose and solve simple computer system problems. Incumbent must be able to learn new IT techniques within a reasonable time frame.
• Ability to effectively comprehend SOPs, reports, test scripts, and other related materials.

WHAT YOU'LL DO:
Job Responsibilities:

• Tasks and assignments related to the management and operations of drawings for on-line games, second chance drawings and special event drawings. Duties include, but are not limited to:
• Resolving hardware and software issues from minor software to complex system issues. Serves as the initial point of contact for OLG staff experiencing computer problems or in need of additional technology resources.
• Monitors networked systems for security problems and investigates causes of any suspicious activity identified.
• Performs the Game Closing and IT draw operations, verifies closing of lottery games; validates winning numbers for draw games with draw staff and auditors; updates and post winning numbers to website and phone line; works with vendor to enable payments for local drawings; balances sales and liabilities data with the gaming system and create Back-Office System (BOS) reports; and updates new draw sales and liability records.
• On a daily basis, processes and balances the of Internal Control System (ICS) financial reports against BOS reports.
• Monitors the ICS and BOS performance during data entry and reporting any anomalies noted; communicate issues to systems and network engineers; and responds to BOS/ICS queries via email or telephone.
• Updates the Multistate Lottery Association (MUSL) and Draw Reporting Systems with sales and winning numbers for multistate lottery games. Maintains contact with Draw Manager, Draw Auditor and Lottery.
• Executes and monitors daily Data Warehousing program.
• Conducts preliminary IT inquires and issue tracking for users.
• Maintains asset inventory for Lottery IT department.
• Assists the IT Specialist in installing and configuring computer software, installing computer hardware peripherals, including the setup of network printers, monitors and mobile devices, and provides assistance to the QA groups in UAT testing as assigned.
• Perform other related duties as assigned.

Interested?
Qualified candidates should send their resumes to fsyed@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call (844) 425-8425.
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Skills Required