Job Description

Location: Ashley Millsboro

Job Title: 3rd Key Supervisor

Reports to: Office Supervisor/Office Manager

Supervises: Guest Services Team (in the absence of the Office Supervisor)

Schedule: Retails hours - weekends, evenings, and most holidays required

Summary: The 3rd Key Supervisor is responsible for working in collaboration with other departments to ensure a smooth day to day by providing outstanding customer service per company standards.

In the absence of the Office Supervisor, the 3rd Key Supervisor must have the ability to oversee all office operations including: opening and closing the office, providing leadership to the guest services team, and handling all incoming questions or issues with excellent communication skills.

Main Responsibilities:

Open and close the office (includes deposit and end of day reports) Answer phones Enter customer orders, receive payment, review orders and policies with customers, enter and review financing contracts as needed Review orders for accuracy Submit financing to various finance companies for payment and post the payment once received Complete cancellations and process refunds Collaborate with other departments Contact customers for order fulfillment Assist with training
Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Experience:

Office: 1 year (Required)
Ability to Commute:

Millsboro, DE 19966 (Required)
Ability to Relocate:

Millsboro, DE 19966: Relocate before starting work (Required)
Work Location: In person