Job Description

Quality Assurance

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Company Overview

DSI is seeking dedicated and detail-oriented Quality Assurance professionals at multiple levels (I, II, III, and Senior) to join our dynamic team. The Quality Assurance team plays a vital role in ensuring our inventory and processes meet the highest standards of quality and compliance. The ideal candidates will demonstrate a strong commitment to quality, attention to detail, and the ability to work collaboratively across teams.

Position Summary

Quality Assurance team members are responsible for ensuring accuracy, compliance, and operational excellence in all inventory and shipment processes. Responsibilities increase with each level, from performing inspections and documentation to mentoring team members and driving process improvements. DSI's second shift schedule hours are 4:00 PM to 12:30 AM.

Key Responsibilities by Level

Quality Assurance Level I:

Proficient in Standard Operating Procedures:

Execute DSI Standard Operating Procedures (SOPs) related to inspecting, staging, securing, loading, manifesting, and sealing export containers.

Documentation Practices:

Ensure complete and accurate documentation, including photo-documentation for shipments.

Technology Use:

Operate RF devices and tablets efficiently for inventory and shipment management.

Safety Compliance:

Adhere consistently to all DSI safety protocols.

Team Collaboration:

Demonstrate a positive attitude and work effectively within the team.

Quality Assurance Level II:

Performance Standards:

Maintain a clean record with no performance, safety, behavioral, or attendance warnings in the past 90 days.

Loading/Unloading Skills:

Conduct timely inspections, loading/unloading trailers and railcars, and accurate documentation.

Inventory Control Expertise:

Demonstrate proficiency in cycle counting and strong knowledge of inventory control processes.

Team-Oriented Mindset:

Maintain a TEAM-first attitude, willingly taking on various roles as needed.

Workstation Organization:

Keep the workstation organized to professional standards.

Effective Communication:

Exhibit strong, clear communication skills within the team.

Quality Assurance Level III:

Performance Consistency:

Maintain a spotless record for performance, safety, behavior, and attendance over the past 90 days.

Operational Discipline:

Prioritize workflow control and operational discipline in the assigned work area.

Exceptional Communication:

Demonstrate outstanding communication skills that enhance team dynamics.

Team-Focused Attitude:

Uphold a TEAM-first approach in all tasks and interactions.

Trainer Certification:

Complete train-the-trainer certification to mentor and train fellow team members.

Senior Quality Assurance:

Exceptional Performance:

Exhibit leadership and outstanding performance in quality assurance practices.

Deep SOP Knowledge:

Demonstrate expertise in SOPs, documentation practices, technology systems, safety protocols, and inventory processes.

Operational Discipline:

Ensure efficiency and accuracy by prioritizing workflow discipline.

Leadership & Communication:

Mentor and train junior team members, showing strong leadership and communication skills.

Continuous Improvement:

Actively identify opportunities for process improvement and innovation.

Senior-Level Responsibilities:

Take on strategic responsibilities, including leading physical inventories with customers.

Qualifications

High school diploma or equivalent. Relevant certifications as required per level. Experience in quality assurance or material handling operations preferred. Strong attention to detail and commitment to safety and compliance. Ability to work efficiently in a fast-paced environment. Proficiency with RF/tablet technologies. Excellent communication and teamwork skills.

Benefits

Competitive salary. Health, dental, and vision insurance. Retirement savings plans + company match. Paid Time off. Opportunities for professional development and career advancement.

Why Join DSI?

At DSI, we believe our employees are our greatest asset. If you are passionate about safety and training, and ready to make a significant impact in a dynamic logistics environment, we invite you to apply and join our dedicated team