Description: PURPOSE STATEMENT A staff Registered Nurse (RN) is a professional RN who directs and/or provides nursing care, within the Emergency Department (ED), for patients with chronic, acute and/or terminal illnesses. The RN will be responsible for triaging patients to…
Description: PURPOSE STATEMENT The Help Desk Analyst is responsible for first line triaging and prioritizing all Information Technology (IT) service requests within a healthcare provider system. Serves as a frontline troubleshooting support to achieve first call resolution. Assistance may include…
Description: PURPOSE STATEMENT The Helpdesk Lead plays a key role in ensuring service continuity, mentoring Tier 1 analysts, and maintaining high quality support for all hospital and enterprise applications. Serves as a frontline troubleshooting support to achieve first call resolution.…