Unisys
What success looks like in this role: Gains familiarity with Field Engineering practices and procedures. With guidance or by following a pre determined / documented process performs the following: o Installing, maintaining and repairing desktops, laptops and monitors and associated…
What success looks like in this role: The Data Center Technician’s responsibilities include maintaining the data center’s IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services. The ideal candidate for this role should possess a…
What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. Requests handled include support of hardware, software, client and COTS applications as well as network…
What success looks like in this role: Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced level maintenance on all products, including low…
What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. Requests handled include support of hardware, software, client and COTS applications as well as network…
What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. Requests handled include support of hardware, software, client and COTS applications as well as network…
What success looks like in this role: 1st Level telephone and other media contact support. Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by…
What success looks like in this role: Install, configure, and decommission servers, network devices and other data center equipment.. Perform routine hardware diagnostics, troubleshooting, and repairs. Monitor data center infrastructure for performance, temperature, and power usage. Manage cabling (fiber and…
What success looks like in this role: Your key areas of responsibilities will be: Take full responsibility for the successful delivery of experience as a service, monitoring automation progress, identifying potential risks or issues, and developing actionable mitigation plans with…