Overview Each Program Manager (PM) reports directly to the Regional Director of Program Services. Each Program Manager will work as a quality assurance liaison with Individual(s), families, guardians, advocates, case managers, Direct Support Professionals (DSP), other service providers and community…
Direct Support Professional (DSP) The Direct Support Professional (DSP) provides hands on care to the assigned Individual(s). Each DSP must satisfy all requirements of the DSP Requirements Policy; Criminal History, Background Policy and the Training Procedure. Each DSP must comply…
Quality Assurance Specialist The Quality Assurance Specialist is responsible for monitoring, evaluating, and improving program performance across the organization. This role ensures regulatory compliance, supports the development and implementation of quality initiatives, manages incident reporting processes, and partners with leadership…