BASIC PURPOSE: Check in and check out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. FUNCTIONS/REPSONSIBILITIES: Handle guest registration and room assignments,…
Overview Become a change agent for all things Guest Services! As a full service Front Desk Agent, you will be the first person give a HILTON Welcome to our guests, followed by providing exceptional guest service throughout their entire stay,…