COMPENSATION: Salary based on experience. EDUCATION: 1–3 years of IT support/service desk experience, or an equivalent combination of education and experience. EXPERIENCE: Comfortable supporting Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive, Office apps). Basic account support: password resets, group…
EDUCATION: 4–6 years of progressive IT support/service desk experience, including lead or supervisory duties; or an equivalent mix of education and experience. EXPERIENCE: Hands on with IT service management (incident, request, knowledge); exposure to problem and change processes. Proven results…