First Citizens Bank (Iowa)

POSITION SUMMARY: The Contact Center Representative is responsible for answering in bound calls and providing a professional, efficient one stop customer service approach to customers contacting the bank for support and/or services both by phone, via chat and through ITM…

POSITION SUMMARY: The Operations Specialist is responsible for providing excellent customer service to both internal and external customers regarding account issues, products and services. Assists with maintaining the image files for Retail documents to ensure proper archiving. Performs many processing…