Technology Support Center Specialist Classification: Non Exempt Reports to: Technology Automation Manager Summary/Objective The Technology Support Center Specialist’sresponsibility is to deliver quality customer service to internal staff proving a single point of contact, receive internal customer requests and resolve problems…
Customer Service Representative Supervisor Classification: Non Exempt Reports to: Bank Manager or Assistant Bank Manager Summary/Objective The Customer Service Representative Supervisor (CSR Supervisor) is considered a critical link between the bank and its customers and plays a vital role in…
Job Description Customer Service Representative Classification: Non Exempt Reports to: Customer Service Representative Supervisor Summary/Objective The Customer Service Representative (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced,…