Blue Cross Blue Shield of Michigan

Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality. Support the development, coordination,…

Responsible for developing and maintaining BCBSM?s enterprise innovation agenda, prioritizing enterprise wide initiatives and leading cross functional mission teams to define, design and develop strategic partnerships and pilots. Establish and refine processes to efficiently drive concepts from strategy to activation…